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HAPPY - ITS OURS SPECIALS 12PM-4PM

Shipping Policy

Effective Date: March   25, 2025

At Happy It’s Ours, we offer shipping for our non-alcoholic cocktail mixes and merchandise within the United States. Please read our shipping policy carefully before placing an order.

1. Processing Time

  • Orders are processed within 2-5 business days after payment confirmation.

  • Orders placed on weekends or holidays will be processed on the next business day.

  • You will receive a confirmation email with tracking information once your order has shipped.

2. Shipping Methods and Delivery Times

  • We offer standard and expedited shipping options through reliable carriers (e.g., USPS, UPS, FedEx).

  • Estimated delivery times:

    • Standard Shipping: 5-10 business days

    • Expedited Shipping: 2-5 business days

  • Delivery times may vary based on location, carrier delays, or unforeseen circumstances.

3. Shipping Rates

  • Shipping costs are calculated at checkout based on the weight and destination of the order.

  • Free shipping may be available on promotional offers or orders over a specified amount.

4. Shipping Restrictions

  • We currently only ship within the United States.

  • We do not ship to P.O. Boxes or APO/FPO addresses.

  • Alcoholic beverages are not eligible for shipping under any circumstances.

5. Order Tracking

  • Once your order ships, you will receive a tracking number via email.

  • You can track your order through the carrier’s website.

  • If your tracking information has not been updated within 5 business days, please contact us for assistance.

6. Lost, Stolen, or Damaged Packages

  • We are not responsible for lost or stolen packages once they have been marked as delivered by the carrier.

  • If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damaged item and packaging.

  • Claims for lost or stolen packages must be filed with the shipping carrier.

7. Returns and Refunds

  • Shipping costs are non-refundable.

  • If you need to return an item, please refer to our Refund Policy.

8. Address Accuracy

  • Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses.

  • If you notice an error, contact us immediately. Changes cannot be made once the order has been shipped.

9. Policy Changes

We reserve the right to modify this Shipping Policy at any time. Any updates will be posted on our website, and continued use of our services constitutes acceptance of the updated policy.

10. Contact Us

For any shipping-related inquiries, please contact us at:
Email: happyitsours@gmail.com
Phone: 469-584-1895

By placing an order with Happy It’s Ours, you acknowledge that you have read, understood, and agreed to this Shipping Policy.

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