Refund Policy

Effective Date: [Insert Date]

At Happy It’s Ours, customer satisfaction is important to us. However, due to the nature of our products, all sales are final. Please review our refund policy carefully before making a purchase.

1. All Sales Are Final

• Once an order is placed and confirmed, it cannot be canceled, refunded, or exchanged.

• We do not accept returns on any products, including but not limited to alcoholic beverages, non-alcoholic cocktail mixes, and other consumable goods.

2. Order Issues and Defective Products

If you receive an incorrect or defective product, please contact us within 24 hours of pickup with proof of purchase and photos of the issue. We will review the case and, at our sole discretion, determine if a replacement or store credit may be issued.

3. Pickup and Unclaimed Orders

• Orders must be picked up within the designated pickup time. Unclaimed orders will not be refunded or replaced.

• If you fail to present a valid ID when picking up alcoholic beverages, your order will be canceled without a refund.

4. Payment Disputes

Chargebacks and payment disputes will be contested with proof of purchase, pickup records, and order confirmations. If you experience a billing error, please contact us immediately to resolve the issue.

5. Policy Changes

We reserve the right to modify this Refund Policy at any time. Any updates will be posted on our website, and continued use of our services constitutes acceptance of the updated policy.

6. Contact Us

For any questions or concerns regarding this policy, please contact us at:
Email: [Insert Business Email]
Phone: [Insert Business Phone Number]

By placing an order with Happy It’s Ours, you acknowledge that you have read, understood, and agreed to this Refund Policy.